Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org
How Long Will It Take To Get My Package?
Due to the current shipping disruption, it may take 25-30 days for your shipment to arrived. On normal days, it will take around 20 days to reach your country of destination.
Do You Ship Internationally?
We ship to the countries below. Namely, United States, United Kingdom, Canada, Australia, New Zealand, Germany, France, Norway, Denmark, Spain.
For countries not listed above please email us at email@example.com
How do I track my order?
What Payment Methods Are Accepted?
We accept paypal
Is Buying from us Safe?
We are a producer for sneakers for 10 years. Your orders are guaranteed to arrived unless for unforeseen circumstances. It is pointless to scam our user for a few bucks. We prefer to establish long partnership. For first time buyer, you order a sample piece from us to establish trust.